Built on trust and teamwork. Grounded in experience.
Engaged in our clients success and happiness of their customers.
10 years of commitment, teamwork and growth
More than a company—KLR is a team, a journey, and a story of people growing together.
At KLR, we apply a unique combination of teamwork, expertise and international experience to deliver bespoke loyalty solutions that work.
We know loyalty is more than just collecting points. It’s about understanding your customers, your business and your markets — and delivering solutions that help you achieve your goals.
One of the things that makes us special is that we’re hands on. We personally handle and work with each and every client, which means we’re always providing individualised attention.
We believe that loyalty is not about money or rewards, but about understanding your audience’s needs and delivering what they want. We put the people at the core of our work, because only genuine and meaningful relationships can result in long-lasting customer loyalty.
We’ve been working on international markets for years, and we know what it takes to win. We’re flexible, quick, and smart enough to deliver all the services tailored specifically to each client’s needs.
Our international presence with a strong network of partners all around the world allows us to offer the best prices and logistic efficiency.
Each campaign for us is the opportunity to learn something new, this is the reason why campaign measurement and analytics is an important part of our working process.
Built on trust and teamwork. Grounded in experience.
Engaged in our clients success and happiness of their customers.
Discover how KAUFLAND Bulgaria and KLR turned everyday grocery shopping into an adrenaline-charged experience. With exclusive rewards, in-store activations, and a Porsche driving experience up for grabs, this 10-week campaign put loyalty in the fast lane.
Some key points about the Pintinox “Master The Grill” collection that we organized in cooperation with MOL Hungary
Discover how SPAR Slovenia and KLR turned everyday grocery shopping into an adrenaline-charged experience. With exclusive rewards, in-store activations, and a Porsche driving experience up for grabs, this 12-week campaign put loyalty in the fast lane.
Built on trust and teamwork. Grounded in experience.
Engaged in our clients success and happiness of their customers.
Understanding and mapping the customer journey for supermarket chains and petrol chains involves identifying and optimizing various touchpoints where customers interact with the brand. These touchpoints vary based on the nature of the business and the customer’s needs and behaviors. Here’s a detailed look at the key touchpoints to consider for both supermarket chains and petrol chains.
In 2024, several key retail marketing trends are shaping the supermarket industry in Europe, particularly as supermarkets strive to regain customer trust, enhance efficiency, and drive loyalty. Here are the most significant trends to watch:
The Evolving Role of a COO: Balancing Strategic Vision and Day-to-Day Operations in a Diversified Services Agency
150 retail chains that trusted us and more than 1000 successful campaigns around Europe cannot be wrong: we are experts with a long and successful history.
Retail Chains
Successful Campaigns
Countries
We design and deliver loyalty marketing campaigns with positive results. 10 Years of experience and 1000 campaigns completed in more than 10 countries are a guarantee that you can trust us.
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